Karen was very helpful in helping me with the details and special arrangements for our cruise. She is very knowledgeable in how the cruise "system" works and was instrumental in ensuring that our travel experience met our expectations. I look forward to working together with her again on future vacations.

My family and I have been working with Tracey for eleven years, and she helped my parents with their travel plans for several years before that. I am a fairly demanding customer, and I have high expectations for service standards. Tracey not only meets my standards, she exceeds them. She is one of the hardest working, most patient, professional, thorough, and pleasant people I have ever met. She demonstrates high ethical standards, reliability, and efficiency. I can't ask for more. I don't plan any cruises or major vacations without her. She has my complete trust, and that's saying a lot.